DoorDash is an ultra-convenient app for delivery or takeout from your favorite restaurants. This food delivery app continues to go from strength to strength and is the #1 food delivery app in America.
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DoorDash is riding high because of its simplicity, speed, and great customer service. Having all the best restaurants on board helps too. Not only can you get great food when and where you want it, but your helpful local Dashers will also grab your groceries, alcohol, and even medications via this smart app.
Though DoorDash is quick and convenient, sometimes you’ll need to cancel an order. Thankfully with DoorDash, you don’t have to head down a customer service rabbit hole. As long as your order is not confirmed, you should be able to cancel your DoorDash order without losing cash.
If you’re not sure how to do it, this short article will explain how to cancel a DoorDash Order in easy steps!
Canceling Your DoorDash Order Quickly and Easily
DoorDash is one of the better apps for navigating cancellations, but there are some rules you need to be aware of, ideally before you place an order:
Ground Rules for Canceling a DoorDash Order
Time is of the essence if you want to cancel a DoorDash order without losing your hard-earned cash. Thankfully, the app is straightforward and the steps are quick and simple.
Just remember these four things:
1. You can cancel your DoorDash order anytime up until delivery.
It’s best not to cut it fine and get your cancelation in before the order is confirmed, but yes, DoorDash will let you cancel right up until your order is delivered. If you worry about the hardworking restaurant and your Dasher, they will get reimbursed for their efforts, too.
2. You’ll only get a full refund if you cancel before the order is confirmed.
Canceling after an order is confirmed will reduce your refund.
3. Don’t expect a refund if your food is on its way.
It’s game over once your delivery is with your Dasher. Sure, you can cancel, but you won’t get any money back.
Easy Steps to Cancel Your DoorDash Order
You can cancel a DoorDash order on your smartphone app or PC. Just remember to move fast to get the maximum refund possible.
Follow These Steps to Cancel a DoorDash Order with the App:
Step 1: Open the DoorDash App.
Tap the DoorDash app to access your orders and help with canceling your order.
Step 2: Scroll down to the bottom of the screen to hit the Orders tab.
Your current order will be at the top of the list of orders. Tap on View Order.
Step: 3 In the upper right-hand corner of the screen, tap Help to open the customer support menu.
You need to open the customer support menu for the specific order you want to cancel. This is the quickest way to get your cancelation confirmed in time.
Step 4: Select Cancel order.
DoorDash will tell you the type of refund you’re entitled to (full/partial/none) and the amount due. To confirm cancelation, tap Cancel order.
Here’s How to Cancel Your Order on a PC:
You can cancel your DoorDash order via the DoorDash website if you don’t have a smartphone to hand. The steps to cancel your order on the website are like the app. Here’s what you need to do:
Step 1: Go to the DoorDash Website.
Step 2: Click on the Hamburger menu in the upper right-hand corner and select Orders.
Step: 3 In the open order, tap Help to open the customer support menu.
You need the customer support menu for the specific order you want to cancel. Going to the main Help menu will waste time.
DoorDash will tell you the type of refund you’re entitled to (full/partial/none) and the amount due. To confirm your cancelation, tap Cancel order.
Final Thoughts
As you can see canceling a DoorDash order is straightforward. The main challenge is doing it in time. Remember to be prompt about canceling your order to help things run smoothly for the restaurant and Dasher.
